Mission Statement: Hope, healing, safety, social change. Working together to end domestic and partner violence.

 Vision: A community unified in peace, justice, and equity, for the safety and well-being of every individual. 

DOVE’s Statement of Welcome and Affirmation

DOVE welcomes refugee and immigrant survivors both documented and undocumented; people with disabilities; people who are D/deaf or hard of hearing; BIPOC (Black, Indigenous, and other People of Color); LGB, Queer, Trans, and Non-Binary individuals; people of all religion and faith beliefs; and individuals whose first language is not English. DOVE welcomes people of all identities, including those not named. 

Organization Summary

DOVE (Domestic Violence Ended), Inc. was founded in 1978 and has since grown from one crisis hotline to a comprehensive multi-services organization. DOVE is the only domestic violence organization in Norfolk County. DOVE provides a range of services for individuals who have experienced abuse, including a 24-hour hotline, emergency shelter, safety assessment and planning, supportive education and counseling, support groups, legal assistance, assistance accessing governmental and community-based services, and community outreach and education. At DOVE, we believe that all people have the right to live free from the fear of abuse. At our core, DOVE’s work is about fostering healthier and safer relationships for all. DOVE recognizes that oppression and historical and systemic inequity are root causes of problems we strive to address with and on behalf or survivors.

Job Purpose

The Community Economic Advocacy & Resource Specialist (CEARS) is part of DOVE’s team of advocates responsible for the provision of services for individuals seen primarily through DOVE’s Community-Based program.  The CEARS will work with clients in both individual and group settings, providing case management, housing search support, systems navigation, advocacy, and education on many issues related to domestic and dating violence.  The CEARS works in a team with other community-based advocates, attorneys, and interns, as well as shelter staff.  

This position reports to the Director of Community Services (DCS).

Job Responsibilities

Case Management: Direct Service Provision (65%)

¨     As Counselor of the Day in rotation with other Advocates and Interns in Community Office.

Provide emotional support, supportive counseling, advocacy, and assistance to survivors seen through DOVE’s community-based services.  Includes conducting danger assessment and safety planning as well as connecting survivors with internal and external services (e.g., legal, housing, benefits, mental health and substance abuse, etc.).

¨     Work weekly with clients on goals re: housing search and economic stability (job search, educational goals, financial literacy, credit assessment) providing information, coaching, and individual support.

¨     Work collaboratively with victim service providers, child protection services, and other service providers to ensure coordination of services for clients.

¨     Interface with DOVE’s Civilian DV Advocates, Legal Advocacy Program/Staff Attorneys, Shelter-based Advocates, as well as Community Education & Prevention program.

¨     Be available for consultation by other team members and intern(s), and/or serve as daily point-of-contact for interns as needed as needed.

¨     Periodically provide coverage of the shelter and hotline.

¨     This role may include participation in regular on-call rotation for emergency shelter (typically for

1 week every 5-8 weeks. 

Specialized Programming: Support Groups/Lydia’s Lab/ Workshops (~25%)

¨     Attend community housing and benefits related trainings, webinars, and roundtables to stay up-to-date on how clients can access these resources.

¨     Act as the Care Coordinator on behalf of DOVE for the Greater South Shore Behavioral Health Collaborative, attending monthly meetings and completing all necessary documentation and tracking required by the collaborative.

¨     Design and conduct trainings for other DOVE staff and clients re: availability and application process for low-cost housing resources and financial assistance.

¨     Be available for housing- and benefits-related consultation to support other DOVE staff in brainstorming potential resources that clients may qualify for and access.

¨     Design and implement quarterly on-site basic skills training to meet clients’ needs such as resume preparation, job interview skills, and financial literacy, inviting guest presenters and collaborative partners as appropriate. 

¨     Design, promote, and facilitate psycho-educational and/or support groups regarding “DV 101,” Creative ideas are welcome and supported in line with addressing clients’ needs and wishes. Offering groups, a minimum of 5 times a year with a variety of offerings in the day and night hours. 

Additional Responsibilities (10-20%)

¨     Attend and participate in regular Team Case Review, weekly Supervision sessions, Shelter On-Call, and Staff Meetings.

¨     Prepare client service documentation and programmatic statistics and reports.

¨     Complete forms and reports as required by the organization and funders.

¨     Assist Director of Community Services (DCS) with ongoing development/evaluation of program effectiveness.

¨     Participate regularly and represent DOVE at local, regional, and/or state meetings as requested by DCS and/or Executive Director.

¨     DOVE has committed 5% (2 hrs/wk) of all staff time to participate in active learning regarding justice and equity issues, including regarding race, gender identity, sexual orientation, ability, etc., to include reading, listening to podcasts, watching webinars, videos, etc. Active discussion with peers is encouraged. For BIPOC and LGBQ/T staff, time can include commitment to self-care and resilience-building practices as needed.

¨     Complete other duties as assigned.

Skills & Qualifications

¨     Minimum 2 years’ of related human services experience required.

¨     Bilingual and/or bicultural (Portuguese, Haitian Creole, Mandarin, Cantonese, Hindi, Vietnamese, Arabic, Urdu, ASL, or Spanish and English) preferred and prioritized. We also encourage monolingual BIPOC and/or LGBTQ+ candidates to apply.

¨     Knowledge and demonstrated ability/experience working with individuals and families impacted by violence, abuse and/or trauma using a trauma-informed, empowerment-based, and survivor-centered approach.

¨     Knowledge and demonstrated ability/experience working with people with a range of identities and backgrounds, such as race, ethnicity, ability, gender, sexual identity, religion and lived experiences.

¨     Knowledge and demonstrated ability/experience working with individuals with histories of substance abuse and/or mental health challenges.

¨     Knowledge of child protection services and the criminal legal system as they relate to victims/ survivors of violence and their families.

¨     Demonstrated crisis intervention, problem-solving, and conflict resolution skills.

¨     Be a “people person;” enjoy talking and working with others.

¨     Demonstrated experience making and maintaining connections in community and professional settings; some experience in public speaking, networking, designing and conducting presentation and trainings, and group facilitation helpful.

¨     Anti-oppression activist experience welcome; demonstrated experience anti-oppression dialogue and practice is preferred. Participation in this ongoing process of learning anti-oppression principles (including anti-racism) and putting into reflective practice is expected of all staff members.

¨     Ability to collaborate effectively, internally and externally. 

¨     Ability to effectively multi-task. 

¨     Flexibility and sense of humor. 

¨     Sound computer skills.

¨     Bachelor’s degree in Women’s/Gender studies, Asian Studies, Africana Studies, Chicana Studies, Social Work, Sociology, Psychology or related field + 2 years’ work experience in human services delivery preferred. Equivalent life experience considered.


¨     A commitment to DOVE’s mission, organizational values, and practice philosophies: ending all forms of violence, using a trauma-informed and empowerment model, and promoting social justice and social change.  A demonstrated commitment to ending oppression, including racism, xenophobia, ableism, homophobia, and transphobia, and understanding of how these forms of oppression intersect with domestic violence.

¨     Experience actively engaging in anti-oppression dialogue and practice is welcome; participation in this ongoing learning and process, as a member of DOVE’s staff, is required.

¨     Must complete DOVE’s comprehensive domestic violence training within one (1) year of hire, participating when the training is next offered by DOVE; documentation of similar training at another organization may partially fulfill this requirement.

¨     Ability to climb and descend stairs and lift/carry up to 30 pounds.  

¨     This position is classified as an Essential Employee of DOVE and may be required to travel during State of Emergency declared by the Governor.

¨     CORI check upon offer of hire. CORI History will be reviewed and may or may not disqualify candidates.

** DOVE aspires to cultivate the leadership potential of promising candidates.  Domestic violence survivors, members of historically oppressed communities including QTPOC, candidates with disabilities, and individuals with experience working in DOVE’s catchment area are particularly encouraged to apply. 

 Work Schedule: Full-time (40 hrs/wk), non-exempt position, generally Monday-Friday 9:00am-5:00pm, The Community Advocate & Survivor Engagement Specialist will be required to work at other times to conduct groups, provide on-call coverage, and/or attend training/meetings/outreach events/fundraising events; this will include evening and occasional weekend hours.

Hybrid Work Schedule: At present, DOVE Community Advocacy Staff are required to work on site/in office 60% FTE.

Compensation & Benefits

DOVE is committed to working for racial, social, and economic justice, working with engaged and dedicated colleagues, and providing and ensuring training and education in best practices as well as professional development opportunities. As an organization we hold openness to innovation, and we seek the opportunity and resources to do meaningful, impactful work.

¨     Position will be paid $22.84 - $25/hr. ($47,500 -$52,000 expected annual salary/equivalent), depending on skills and experience.

¨     Additional compensation is provided for demonstrated proficient language skills preferred in DOVE’s catchment area; $2,000 gross annual per 40 hr. FTE. These languages include Portuguese, Haitian Creole, Mandarin, Cantonese, Hindi, Vietnamese, Arabic, Urdu, ASL, and/or Spanish.

Benefits:  DOVE is committed to working for social and economic justice, working with engaged and dedicated colleagues, and providing and ensuring training and education in best practices as well as professional development opportunities. As an organization we hold openness to innovation, and we seek the opportunity and resources to do meaningful, impactful work. Benefits consistent with personnel policy:

•  Paid time off: Vacation (3 weeks in Year 1, increases at Year 3), Personal Days (3 days/year),

Sick time (12 days/year), and 13 Holidays

•  Insurance coverage (70% Health/Dental and PFML, 100% Short-Term Disability and Life)

•  Option to utilize Flexible Spending Account and/or Dependency Care Account

•  Opportunity for individual to establish and contribute to retirement account; employer match up to 4% beginning January 1, 2023. 

This position is supported by and dependent on grant funds.

Application Instructions:

To apply, send Cover Letter specifically for this position and Resume to:

Kathleen Lydon, LICSW, Director of Community Services, DOVE Inc.     applytodove@gmail.com 

¨     Applications will be considered until the position is successfully filled. 1st round applicant reviews are anticipated to begin the week of September 6.  Interviews will be offered to the strongest qualified candidates to date. It is DOVE’s hope that the incumbent will begin work in September/October, 2022.

¨     Applications or resumes without a cover letter expressing interest in employment at DOVE will not be considered.

¨     DOVE will provide 2-3 hours of compensation at mid-point of hiring range ($23.92/hr) per interview to candidates provided interviews, in order to provide support for prep and interview time, childcare, transportation, etc..

¨     DOVE anticipates that the hiring process will consist of two to three interviews with different members of Community Services team and full staff, including Executive Director.                 

For more information on DOVE, see our website: www.dovema.org